Web Hosting Control Panel

Control Panel Demo

User-friendly Multi-language Control Panel

To get an idea of the potentialities of BaliPublisher Control Panel, we provide you with a demo account in which you can log directly by pushing the button "LOGIN".

BaliPublisher Multi-Language Control Panel supports the following languages: English, Spanish, Portuguese, French, Norwegian, German, Russian, Ukrainian and Bulgarian.

Any similarity between the parameters of the demo account and those of the web hosting plans offered by us is purely coincidental.

FREE LIVE DEMO

RUN DEMO... CLICK HERE !

Use the following Username & Password

Username : demoacc

Password : demo

NOTE:
Some functions might be turned off in the demo account for security reasons.

Context Help

A DETAILED DESCRIPTION OF THE FUNCTIONS
Visiting the Context Help page is the first step you should take before contacting us through the Ticketing System, by phone or through the Live Chat. We have described in text fields in all the sections of the Control Panel the complete functionality of each section. We call this description Context Help.

To fully understand the logic behind this please do the following:

Go to the members login page.
Log in using your username and password. (You have received your login information with the confirmation mail after you signed up for our services)
Each section of the Control Panel has a Help section. Click on the "Hosted Domains" link from the "Site Manager" section. There is a "Help" link in the right corner of the table with the hosted domains. When you click on it, a drop-down window will open with the relevant Context Help. Read carefully the instructions in the relevant Help section and everything will be much easier.

CONTEXT HELP
Depending on the Control Panel page, there may also be context help available. If you are on a specific Control Panel page and want to learn more about it, look for the following links in the right section:

Video Tutorials - when clicked on, a new window opens with the video tutorial associated with this page
Help - when clicked on, a hidden section displays tips for using this page. When this Help section is opened, the rest of the page below the section is pushed downwards. You can close the open Help section by clicking on the Help link once again.

F.A.Q. Source

We suggest that you visit the F.A.Q. (Frequently Asked Questions) section, in case you did not fully understand the information in the Context Help section or the relevant Video Tutorial.

To find the desired information in our large database of question and answer pairs please do the following:

Go to the members login page.
Log in using your username and password. (You have received your login information with the confirmation mail after you signed up for our services)
Having successfully logged into the Control Panel, mouse over the Support link in the top left corner of the navigation menu. A drop-down menu will be displayed with the following options: F.A.Q. Video Tutorials, Open New Ticket, View Opened Tickets and View Closed Tickets. Click on the F.A.Q.

F.A.Q.

A page with a search box and a list of topics is displayed.

You can now do one of the following:
- enter a keyword and press the Search Now button to search our database for a solution to your problem and see the result in section 2.
- click on the request help link. The Request Help link gives you the opportunity to open a Ticket through our support Ticketing System.
Once the keyword was entered and the search was processed, you must click on the topic in the results list, which corresponds to your problem. The information will appear on the screen then.
Click on the link that best describes your question to see the answer.
If you did not find your question in the list or did not find the answer to the question helpful enough, please do one of the following:
- click on the request help link placed below each answer, or
- place your mouse over the Help Center in the navigation menu and in the drop-down menu click on the Video Tutorials link to get acquainted to the Control Panel navigation.

Ticketing System

Opening a trouble ticket through our Ticketing System is very easy. A support team member of BaliPublisher will help you adequately and you will receive the desired information within maximum one hour after the ticket has been opened by you.

Note: Prior to opening a support ticket, please read carefully the information about the relevant section from the Context Help, Video Tutorials or/and the F.A.Q. sections.

To open a personal trouble ticket please do the following:

Go to the members login page.
Log in using your username and password. (You have received your login information with the confirmation mail after you signed up for our services)
Having successfully logged into the Control Panel, mouse over the Support link in the top left corner of the navigation menu. A drop-down menu will be displayed with the following options: F.A.Q. Video Tutorials, Open New Ticket, View Opened Tickets and View Closed Tickets. Click on the Open New Ticket link to proceed.
The page that opens contains a form that you should complete in order to send a help request, called ticket, to our Customer Support staff. Please fill out all fields as accurately as possible. The more accurate the information you provide, the more precise our reply will be. After completing the form, press the Submit button to send the ticket to our Customer Support staff. You can see the tickets already opened by choosing the View Open Tickets link in the Help Center menu.

Note: The new-ticket form can be reached also if, in the Help Center menu, described in section 3, you choose the F.A.Q. link as it is shown in the following image.

In the F.A.Q. section, there is a request help link that will take you to the same new-ticket form, to describe the problem and place the inquiry.

VIEW OPENED TICKETS
This page lists all the tickets you have opened, including detailed information about the subject, status and the average response time for each ticket as well as the date on which it has been opened.

In the page that opens, you can see the list of all tickets that you have submitted. You can review the contents of any particular ticket, with a single click on its number, subject, or more info link.